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My Apple Service Experience

I’ve complained about Apple in the past, but the truth is I use their products every day, and I continue to do so because in most cases they meet my needs better and more enjoyably than anything else available on the market. This past week, I had a customer service experience with Apple that exceeded [...]

Great (Mac) software I’ve been using

Discovering a well-written piece of software that fits a need in your digital life is a very satisfying thing. When that software comes from a solo developer or small team, it’s even more enjoyable. The following are some of the most useful, well-designed, fun programs that have made it on to my dock in the [...]